Tesco Shopping Slots

Sign in to your Tesco account to shop groceries easily using your favourites list. You can also update your account details and manage your Clubcard, including checking your points. Tesco delivery slots appear 3 weeks in advance and appear on their site at midnight. Edited 28th April. Today I have found out that Tesco delivery saver customers are given an extra week’s notice of delivery slots – giving them a total of 4 week’s notice. Tesco has introduced a new home delivery rule to help shoppers get a slot. Many families have struggled to get a supermarket delivery slot despite many of the big names increasing their capacity.

Are you struggling in trying to order an online shopping slot? Well, you’re not alone. Take a look at how to get an online shopping slot with Tesco.

To be honest, this isn’t a post that I ever thought I would need to write but a lot has changed over the last month or so.

Now, I’ve been doing my online shopping for the last 13 years or so. Partly because I’m lazy and partly because I find it stops me from being tempted by any offer I see. 3 pence off a packet of biscuits? I’m in.

But, I have really struggled to book online slots over the last couple of weeks. Sainsbury’s and Asda are understandably now giving priority to vulnerable customers, which makes it difficult to find slots there. So, I’ve turned to Tesco.

Now, before you book a delivery, consider carefully if you need Tesco to come to you, or whether you can go into the store to collect. There are plenty of people that still shouldn’t go out to collect their shopping.

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Types of slots available at Tesco

Tesco offers Click+Collect or home delivery.

Click+Collect is as it sounds. Make your order online and you collect from in-store. Obviously, not ideal if you’re trying to minimise contact with people as much as possible.

Home delivery comes with 2 options. You can either book a 1-hour slot time, or to save money, a 4-hour slot. Midweek is the cheapest time to book and evenings are the cheapest time of day.

When do Tesco upload new delivery slots?

Tesco delivery slots appear 3 weeks in advance and appear on their site at midnight.

Edited 28th April. Today I have found out that Tesco delivery saver customers are given an extra week’s notice of delivery slots – giving them a total of 4 week’s notice. That makes it far more difficult for their remaining customers to find a slot.

Tesco Delivery saver was a scheme that allowed you to pay a fee upfront for a year’s worth of deliveries. It was suspended last month, but customers still seem to get the above benefit.

How do I get a Tesco delivery slot?

Unfortunately, these slots are issued on a first come, first served basis. That means you have to get there before everyone else.

So, the best thing to do is log in to your account at 23:50. You should be met with a message that you are in a queue and the page will refresh automatically. If you log in before this, you will be met with your usual account screen.

After around 15 to 20 minutes you should be taken to the booking screen, where you can choose your slot.

Then, add an item to your basket and checkout. And whatever you do, make sure you checkout! Otherwise, you will lose your slot. Don’t forget, you can change your shopping basket up until 23:46 the day before your delivery. So you can book a slot without needing to know all the items you need.

What if I can’t wait until midnight?

Then unfortunately, you will have to try your luck during the week. I have heard that slots seem to appear at random. This is probably because people are booking slots ‘just incase’ and then cancelling them. It’s certainly worth checking throughout the day.

And remember

You can’t book more than 1 delivery or Click + Collect slot in 1 week. And that isn’t a calendar week, but 7 days. So, if you’re shopping is due to arrive on Wednesday the 10th, the next day you can book won’t be until the 17th.

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As most of us have discovered, bagging a supermarket delivery right now is on a par with winning the lottery – the booking slots are snapped up straight away, meaning many vulnerable customers are struggling to find a solution to getting their food shopping. The government has provided stores with a list of clinically vulnerable people who qualify for priority booking, however, some are still unsure of how to book their delivery slots. We contacted Tesco to find out exactly how these customers can book online shops…

A spokesperson for Tesco told HELLO!: 'We have been working hard to increase the capacity of our online delivery service to help more customers gain access to this service when they need it.'

Tesco are prioritising their vulnerable customers

How many vulnerable people have Tesco contacted?

Tesco's CEO Dave Lewis said: 'On Thursday, we were given an initial list of 110,000 clinically and socially isolated people by the Government. From these, we were able to match 75,000 existing customers and we’ve already contacted them to let them know we’re making home delivery slots immediately available to them. As we receive more data from Government, we’ll make even more slots available.'

How do I book a Tesco delivery slot for a vulnerable person?

To book a slot for a vulnerable person, you need to go to tesco.com/groceries and log in. Vulnerable customers can book a priority slot with an eight-hour window for delivery.

MORE: Waitrose launches e-gift card for self-isolating customers during coronavirus

What if I don't have a Tesco account but am a vulnerable person?

If you don't currently have an account with Tesco but have received a letter from the NHS because you're classified as clinically vulnerable, you can create an account on their website or call Tesco on 0800 917 7359. The store can then check if you are on the government's list.

Is Tesco adding more online delivery slots?

Tesco CEO Dave Lewis said: 'We have increased our online delivery slots by 145,000 in the last two weeks with hundreds of thousands more due to become available shortly; but we know it’s still difficult to get an online delivery slot at the moment due to high demand, and we ask those who are able to safely come to stores to do so, instead of shopping online, so we can start to free up more slots for the more vulnerable.'

Is Tesco recruiting more delivery drivers?

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The supermarket is in the process of adding almost 200 new delivery vans and has recruited 2,500 new drivers and more than 5,000 pickers.

MORE:How to secure a Sainsbury's home delivery slot for a vulnerable person

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What are Tesco's shopping times for vulnerable customers?

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The Tesco website states: 'We want to help everyone through these uncertain times, especially those who need extra help. So all our stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday.'